Frequently Asked Question for Borrowers ( Credit or Loan Approved )

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How do I know when my loan is approved?
You will be informed by email, phone call to arrange an appointment once your loan application is approved. You will be required to go down to lender’s office to endorse on the agreement and receive your cash on the spot.

What if I can not go within the operation hours?
You may arrange this with your lender and let them know when is a convenient time for you and some of them will try their best to cater to your timing.

Can I still get a loan if I have bad credit history or ratings?
Some lenders will lend you money based on your ability to pay them. Some time your bad credit history will not affect their decision to finance you. This is also determined on a case by case basis, but usually they will do their best to customise a loan plan to suit your needs and within your ability.

If my loan is approved, can I reject the offer?
Absolutely can, there is no obligation you must take up any approved loan if you changed your mind.

May I know the reason for not approving my loan?
Some lenders will not disclose the reason, and lender reserves the rights not to disclose any information in any regard.

May I take another loan if I have an existing loan with lender?
Yes, they may grant you another loan as long as you meet their eligibility criteria at time of application.

Are there any fees if I would like to make an early redemption?
No, there will not be any additional fee. In fact, you may get an interest rebate from some lender for full early repayment. So earlier full repayment is made more interest you will save on.

Latest update: 26/05/2016

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